Returns & Refund Policy

Leo Manchester Returns and Refunds Policy

At Leo Manchester, we are committed to providing our customers with excellent service and a pleasant shopping experience. Our returns and refund policy has been carefully designed to ensure maximum satisfaction, subject to specific terms and conditions. Please read the following guidelines carefully regarding returns and refunds.

100% Return Guarantee on New Products
We offer a full return guarantee on all new products, excluding promotional items. Sale items are not covered under this guarantee.

No Refunds for Sale Items
Items purchased during a sale are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even in cases of incorrect sizing.

Return Shipping Costs
Customers are responsible for the shipping costs of returns. Leo Manchester does not reimburse return shipping fees and is not liable for any costs incurred during the return process. Please refer to our Terms and Conditions for full details.

Return Notification Deadline
Returns must be requested within 30 days of receiving the item. After this period, returns will no longer be accepted. Please ensure you notify us within this timeframe to be eligible for a return.

Exchanges for Sale Items
Sale items cannot be exchanged, even in cases of incorrect sizing. Please ensure you select the correct size before making a purchase.

100% Guarantee on Defective Items
We offer a full guarantee on all defective products. If an item shows signs of manufacturing defects, it may be returned for a full refund or exchange, depending on your preference.

Returns Process
To initiate a return, please email us at info@leomanchester.com Once your return request has been approved, you will receive detailed instructions to complete the return process.

Return Form Requirement
Returns sent without a completed return form cannot be processed. Please ensure you include this form with your return to ensure your request is handled correctly.

Conclusion
At Leo Manchester, we strive to ensure our customers are fully satisfied. By following our returns and refund policy, we can make sure that all returns are handled fairly and efficiently. For any questions or concerns, please contact our customer service at info@leomanchester.com